Shipping policy
Shipping Policy
Order Processing Time All orders are processed within 5–7 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Methods & Estimated Delivery Times We ship to all 50 US states, including Alaska, Hawaii, and US territories.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–10 business days | $30(free shipping over $99 ) |
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Tracking Your Order Once your order is shipped, a tracking number will be sent to your registered email address. Please allow 24–48 hours for tracking information to update.
Delays & Issues Troxir is not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control. If your package is significantly delayed or lost, please contact us at support@troxir.com and we will work with the carrier to resolve the issue.
Contact Us For any shipping-related questions, please reach out to us at support@troxir.com.